The Colloidal Silver Shoppe Shipping & Ordering Policy

colloidal silver shoppe

Policies & Procedures

How to Order: This section describes the policies and procedure for ordering at Colloidal Silver Shoppe. If you would like to order individual items, please click on one of the online catalogue categories to the left. Each category will display the items available. Each individual item can be ordered from that item's respective individual page. Simply click on the "Click To Buy" graphic to make your purchase or follow any one of the other options available on those pages.

The following policies will be updated as necessary.

Incorrect Address
Ordering Options & Policies
Shipping Policy
Refund Policy
Privacy Policy

Incorrect Address

The client / customer is solely responsible for providing the correct billing and shipping address to ensure proper processing of all orders and timely delivery. In the event that an incorrect shipping address is provided, the carrier (FedEx, UPS) may charge a fee to research the correct address for delivery. In such a case, the client / customer agrees to reimburse Colloidal Silver Shoppe for this additional fee.

Ordering Options & Policies

Colloidal Silver Shoppe now offers five (5) methods of payment for good and services offered on the site:

  1. CREDIT CARD
    You can place your order using a credit card number online, via fax or by telephone. If you prefer to order using a credit card via fax, please print and use our Credit Card Fax Order Form. All credit card transactions will appear as charges assessed by Nature'sAlternatives.com on your monthly credit card statement. The shopping cart is secure and uses SSL encryption.

  2. ORDER BY MAIL
    NOTICE: All checks must be made out to Scot Brown. There are three order forms available for ordering products from Colloidal Silver Shoppe. The first is a complete printed inventory of all products carried on the site. The second is a shorter "blank" order form which allows the individual to fill in the items of interest. The third is a preprinted form strictly for the purchase of colloidal silver generators and extra silver electrodes for your generator. These order forms can be conveniently found at
    Complete Pre-printed Order Form
    Small Blank Order Form and
    Colloidal Silver Generator Order Form

  3. CHECKS BY FAX
    Colloidal Silver Shoppe now accepts payment using checks by fax. Simply print the order form of your choice from the Order By Mail category above along with the easy-to-use Fax Form.
    After completing the order form and attaching a signed check marked 'VOID' to the Fax Form, you will be prepared to submit your order via fax. Simply fax these forms to Colloidal Silver Shoppe at 1-623-321-9977 to place your order. For the terms of check payment via fax, please visit the Fax Center page for complete details.

  4. CHECKS BY PHONE
    That's right! Colloidal Silver Shoppe can now accept orders paid using checks via the telephone. New banking laws and software now offer customers the luxury of paying by check while enjoying the instantaneous purchasing power of a credit card. Simply call Colloidal Silver Shoppe at 1-623-873-8080 to submit your order. Please have a check available for payment. You will be required to present information contained in the check for the processing of all orders.

  5. CHECKS BY EMAIL
    For the fastest method of ordering without a credit card, you can now submit orders with payment by check directly via email. This can be accomplished by utilizing the form available in the Email Center.
    By filling out the form available on this page along with the items ordered, you can send your order at email speed to be processed immediately. Additionally, you can send a scanned image of a signed check marked "VOID" as an email attachment to questions@naturesalternatives.com along with a detailed description of the following:

    1. Description of Order
    2. Name
    3. Address
    4. City, State, Postal Code
    5. Phone Number
    6. Email Address

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International Orders

International orders will be gladly accepted. Please note that all duties, taxes, etc. imposed by the destination country are the responsibility of the Recipient. In addition, please check in advance to be sure your country will allow importation of nutritional supplements prior to ordering such items. Payment for orders will be accepted in the two following manners:

  1. CREDIT CARD
    All international credit card transactions must be offered in US Funds. Once payment is approved, your order will be shipped. You can place your order using a credit card number online, via fax or by telephone. All credit card transactions will appear as charges assessed by Nature'sAlternatives.com on your monthly credit card statement. The shopping cart is secure and uses SSL encryption.

    If you prefer to order using a credit card via fax, please print and use our Credit Card Fax Order Form. All credit card transactions will appear as charges assessed by Nature'sAlternatives.com on your monthly credit card statement. The shopping cart is secure and uses SSL encryption.

    The online shopping cart will automatically calculate the fee for shipping your order. In the event that you live in a remote location, an additional fee may be necessary to ensure delivery. It may be necessary for us to contact you to pay this additional fee. If you have been instructed to incur such a fee, please visit our additional shipping page to pay online for the additional shipping fee. You can also pay for the additional shipping feed using a credit card via fax by printing and using our Credit Card Fax Order Form.

  2. ORDER BY MAIL
    All international orders placed by mail must be accompanied by payment in US Funds. This can be accomplished using international Money Orders in US Funds or Traveler's Cheques in US Funds. Please note that all Money Orders and Traveler's Cheques must be made out to Scot Brown. There are three order forms available for ordering products from Colloidal Silver Shoppe. The first is a complete printed inventory of all products carried on the site. The second is a shorter "blank" order form which allows the individual to fill in the items of interest. The third is a preprinted form strictly for the purchase of colloidal silver generators and extra silver electrodes for your generator. These order forms can be conveniently found at
    Complete Colloidal Silver Pre-printed Order Form

If you have been instructed to incur additional shipping costs to guarantee delivery of your order please click here.

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Shipping Policy

No additional shipping charges are assessed for the products shipped in the United States, unless otherwise indicated. International orders will incur additional charges for shipping according to weight. Once you have selected the items you wish to purchase, your total shipping fees should be calculated by the shopping cart automatically. Simply choose your shipping preference and the amount necessary to ship your order will be added to your total cost. Colloidal Silver Shoppe will ship orders throughout the world and continental United States using FedEx, UPS, and the United States Postal Service at the discretion of Colloidal Silver Shoppe. If you have special shipping needs, please email questions@naturesalternatives.com to address these concerns. Additional shipping may be required for rushed orders in the United States. For all rushed orders, choose your shipping preference in the shopping to pay for express service.

If you have been instructed to incur additional shipping costs to guarantee delivery of your order please click here.

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Return Policy

The return policy set forth at Colloidal Silver Shoppe is as follows:

  • 30-Day Money Back Guarantee
    Any item may be returned for a full-refund if returned unopened within 30 days from purchase. If products are damaged or non-functional, you must notify Colloidal Silver Shoppe within 2 days of receiving damaged wares. Please contact us using the information below.

    All returns should be directed to:
    Nature'sAlternatives.com
    13980 W. Bell Road, Suite 11-488
    Surprise, Arizona 85374
    Tel: 1-623-873-8080
    Fax: 1-623-321-9977
    Email: questions@naturesalternatives.com

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Privacy Policy

We value your privacy. Please read the privacy policy set forth at Colloidal Silver Shoppe.

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These statements have not been evaluated by the Food and Drug Administration. These products do not intended to diagnose or cure any disease. The information contained herein is for educational purposes only. It is not medical advice and is not intended to replace the advice or attention of health care professionals. Consult your physician before beginning or making changes in your diet, supplements or exercise program, for diagnosis and treatment of illness and injuries, and for advice regarding medications.

Copyright Nature'sAlternatives.com ©2008


E-mail: questions@naturesalternatives.com
Order Toll-Free 1-877-877-0747 (M-F 8-5 PST)
13980 W. Bell Road, Suite 11-488 | Surprise, Arizona 85374-3800